TECHNICAL SUPPORT

Always Supporting Our Merchants

JaimePOS Will Update & Troubleshoot Your POS System

Looking to update your menu, change your settings or just need additional training? We easily and securely connect to your POS or your back-office dashboard to make the adjustments necessary without interrupting your busy day. We also offer onsite support for troubleshooting that can only be resolved onsite. *Onsite support is only available to local customers (no more than 30 miles away). Once you schedule a date and time, you will receive a Payment Authorization form to the email provided. This form must be completed before your scheduled appointment. To ensure smooth menu price changes, scheduling is necessary, and any new menu information should be emailed to JaimePOS before the scheduled appointment. If you need to attach docs. such as new menu updates, employees list, happy hour changes, etc., email to: Support@JaimePOS.com.

SUPPORT FOR MERCHANTS

At JaimePOS, we proudly extend complimentary technical support to all our valued merchants. Our assistance covers a wide range of systems including point of sale setups, credit card terminals, and any other platforms integrated with JaimePOS. For quick answers, simply visit the respective product page and navigate to the Frequently Asked Questions section.

Even if you're not one of our registered merchants but have purchased a product, device, or accessory from JaimePOS and need assistance, don't worry. You can easily access FAQs by visiting the product page. If your query isn't addressed there, feel free to reach out to us. We're more than happy to provide additional resources such as Quick Reference Guides, Operator's Manuals, or Driver Installers upon request. JaimePOS is committed to providing unwavering support whenever you need it.

Why choose JaimePOS over anyone else?

Our commitment at JaimePOS extends beyond just providing top-notch products – we firmly believe in accompanying our merchants every step of the way. That's why we proudly offer complimentary technical support to all our merchants. Whether you're experiencing a minor glitch or a major technical issue, our dedicated support team is available to assist you, absolutely free of charge.

We understand the critical role that smooth operations play in your business, especially in today's fast-paced market. Whether it's troubleshooting hardware issues, resolving software glitches, or providing guidance on system configurations, our experts are here to ensure that your business runs seamlessly. That's why our technical support services are available around the clock for devices that are down.

Furthermore, our support doesn't end with just addressing immediate concerns. We're committed to empowering our merchants with the knowledge and resources they need to maximize the potential of their point-of-sale systems. From comprehensive training sessions to helpful resources and guides, we're dedicated to ensuring that you're equipped with everything you need to thrive in today's competitive landscape.

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Corre Electronico: Support@JaimePOS.Com