TECHNICAL SUPPORT

Remote & Onsite POS Support

Need to update your menu, adjust settings, or get extra training? We can securely connect to your POS or back-office dashboard to make changes without disrupting your day.

For issues that require in-person help, we offer onsite troubleshooting for local customers within 30 miles. Once you book your appointment, you’ll receive a Payment Authorization Form via email — this must be completed before your scheduled date.

For smooth menu price updates, please schedule in advance and send your new menu details to [email protected] before your appointment. You can also attach files like employee lists, happy hour changes, or other updates.

Free Technical Support — Anytime You Need It

At JaimePOS, we proudly offer complimentary tech support to all our merchants — covering POS setups, credit card terminals, and any other systems integrated with JaimePOS. Need quick answers? Visit the product page and check the FAQs for instant solutions.

Not a registered merchant but purchased a product from us? You’re still covered. Browse the product page for FAQs, or contact us directly for resources like Quick Reference Guides, Operator’s Manuals, or Driver Installers. We’re committed to keeping your business running smoothly — no matter what.

Why choose JaimePOS over anyone else?

Free 24/7 Tech Support for Our Merchants
We don’t just sell POS systems — we stand by you every step of the way. From quick fixes to major repairs, our expert team is here around the clock to keep your business running. Plus, we offer training, resources, and guidance so you get the most out of your system — all at no extra cost.

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Corre Electronico: [email protected]