Always Supporting Our Merchants

JaimePOS Will Update & Troubleshoot Your POS System

Looking to update your menu, change your settings or just need additional training? We easily and securely connect to your POS or your back-office dashboard to make the adjustments necessary without interrupting your busy day. We also offer onsite support for troubleshooting that can only be resolved onsite. *Onsite support is only available to local customers (no more than 30 miles away).

Contact Us or Send us an email at with the following information:

1) Full name, name of business, business address.

2) Reason for support request.

3) POS system or software name (include software version).

If you need to attach docs. such as new menu updates, employees list, happy hour changes, etc., email to:

Once we receive your request, someone from our team will contact you to schedule the date and time and go over billing options.


Here at JaimePOS we offer free technical support to all of our merchants. We support all of our point of sale systems, credit card terminals, and any other platforms you process through. You can also go to the page of the item/device and scroll down to the Frequently Asked Questions tab.

If you are not a merchant of ours but purchased a product, device, or accessory from JaimePOS and need help, you can go to that item's page and scroll down to Frequently Asked Questions tab. If you don't see what you're looking for or require additional help you may contact us and request additional information such as a Quick Reference Guide, Operator's Manual or Driver Installer. JaimePOS is always here to help.

Why choose JaimePOS over anyone else?

JaimePOS prides itself on offering unmatched credit card processing rates, affordable POS solutions, top-of-the-line point-of-sale systems, and terminals, all complemented by exceptional customer service.
Furthermore, we provide numerous options to assist you in upgrading your outdated hardware and software, ranging from zero to low cost. We even offer the Old POS Swap Program. Make the switch to JaimePOS today and begin enjoying significant savings on your credit card processing rates.
Our primary goal is to furnish merchants with transparent, fair rates that remain consistent over time, without any hidden increases. If you're ready to save money or require guidance in selecting a point-of-sale solution tailored to your business's requirements, don't hesitate to reach out to us via call or text at (909) 395-7313. We're here to deliver a personalized POS solution perfectly suited to your business type.

Get in Touch With JaimePOS


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